19/01/2016

We are pleased to announce that superfast fibre broadband services are now available in Kielder, Falstone, Greenhaugh, Lanehead and Stannersburn

  • What is superfast broadband?

A superfast broadband connection provides a faster and more reliable internet connection, enabling multiple users within a home or business premise to surf the internet, download documents, music and video and stream high definition television – something that many people in Northumberland struggle to do with standard broadband.

  • Why should I upgrade? 

There are many reasons why you may need superfast broadband in your home or business – click here to see some of the most common.

  • Can I access it? 

The following postcodes are part of the superfast fibre broadband roll out in the area:

NE48 1AANE48 1BDNE48 1ELNE48 1JYNE48 1PB
NE48 1ABNE48 1BGNE48 1ENNE48 1JZNE48 1PD
NE48 1ADNE48 1BHNE48 1EPNE48 1LANE48 1PE
NE48 1AENE48 1BJNE48 1EQNE48 1LBNE48 1PF
NE48 1AFNE48 1BQNE48 1ERNE48 1LXNE48 1PG
NE48 1ARNE48 1BZNE48 1HFNE48 1LYNE48 1PP
NE48 1ASNE48 1DDNE48 1HGNE48 1NTNE48 1PS
NE48 1ATNE48 1EGNE48 1HQNE48 1NUNE48 1PT
NE48 1BANE48 1EHNE48 1HXNE48 1NXNE48 1PW
NE48 1BBNE48 1EJNE48 1JXNE48 1PA

NB exact coverage can vary and not all properties within the postcode area may be able to connect.

  • How much is it?

One of the misconceptions is that superfast broadband will cost you a lot more, lots of people are able to benefit from the faster speeds without paying more, and in some cases end up paying less.

  • How do I upgrade? 

The higher speeds will not happen automatically. To benefit you need to contact an internet service provider of your choice.

Services in Capheaton have be provided via a technology known as ‘fibre to the premise’. Please note that at present fibre to the premise services are not available from all internet providers. (Further details about this technology is available on our Frequently Asked Questions page).

If you live at one of the postcodes listed above and are struggling to place an order for superfast fibre broadband please get in touch with us via the contact us form and we will try and assist.

  • What’s happening nearby?

Superfast fibre broadband services are also available to Bellingham and West Woodburn.

  • Where can I find more information?

In addition to the links above, you can come along to talk to a member of the iNorthumberland team on Tuesday 2nd February 2016 at:
– The Anglers Arms, Kielder: 1pm – 2pm
– Falstone Village Hall: 3pm – 4pm
– Tarset Village Hall: 5pm – 6pm

Superfast Broadband now available in Kielder and the surrounding area
Superfast Broadband now available in Kielder and the surrounding area
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We are currently experiencing issues with the post code checker on our website. For an up to date view on plans for your area please email us.

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