19/01/2016

We are pleased to announce that superfast fibre broadband services are now available in Kielder, Falstone, Greenhaugh, Lanehead and Stannersburn

  • What is superfast broadband?

A superfast broadband connection provides a faster and more reliable internet connection, enabling multiple users within a home or business premise to surf the internet, download documents, music and video and stream high definition television – something that many people in Northumberland struggle to do with standard broadband.

  • Why should I upgrade? 

There are many reasons why you may need superfast broadband in your home or business – click here to see some of the most common.

  • Can I access it? 

The following postcodes are part of the superfast fibre broadband roll out in the area:

NE48 1AA NE48 1BD NE48 1EL NE48 1JY NE48 1PB
NE48 1AB NE48 1BG NE48 1EN NE48 1JZ NE48 1PD
NE48 1AD NE48 1BH NE48 1EP NE48 1LA NE48 1PE
NE48 1AE NE48 1BJ NE48 1EQ NE48 1LB NE48 1PF
NE48 1AF NE48 1BQ NE48 1ER NE48 1LX NE48 1PG
NE48 1AR NE48 1BZ NE48 1HF NE48 1LY NE48 1PP
NE48 1AS NE48 1DD NE48 1HG NE48 1NT NE48 1PS
NE48 1AT NE48 1EG NE48 1HQ NE48 1NU NE48 1PT
NE48 1BA NE48 1EH NE48 1HX NE48 1NX NE48 1PW
NE48 1BB NE48 1EJ NE48 1JX NE48 1PA

NB exact coverage can vary and not all properties within the postcode area may be able to connect.

  • How much is it?

One of the misconceptions is that superfast broadband will cost you a lot more, lots of people are able to benefit from the faster speeds without paying more, and in some cases end up paying less.

  • How do I upgrade? 

The higher speeds will not happen automatically. To benefit you need to contact an internet service provider of your choice.

Services in Capheaton have be provided via a technology known as ‘fibre to the premise’. Please note that at present fibre to the premise services are not available from all internet providers. (Further details about this technology is available on our Frequently Asked Questions page).

If you live at one of the postcodes listed above and are struggling to place an order for superfast fibre broadband please get in touch with us via the contact us form and we will try and assist.

  • What’s happening nearby?

Superfast fibre broadband services are also available to Bellingham and West Woodburn.

  • Where can I find more information?

In addition to the links above, you can come along to talk to a member of the iNorthumberland team on Tuesday 2nd February 2016 at:
– The Anglers Arms, Kielder: 1pm – 2pm
– Falstone Village Hall: 3pm – 4pm
– Tarset Village Hall: 5pm – 6pm

Superfast Broadband now available in Kielder and the surrounding area
Superfast Broadband now available in Kielder and the surrounding area
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